There is a common myth that much policy and service design still assumes that citizens would read instructions carefully, weigh options calmly, and complete multi-step processes if it benefits them. The reality is more complicated. Behavioural economics and public administration research suggest that stress, scarcity, cognitive overload, and low trust
Australia Post has walked away from its much-vaunted foray into consumer digital services, telling customers that its Digital iD™ credential and accompanying app will be shuttered on April 30. The move kills off Australia’s first mainstream digital identity credential almost a decade after it was launched. The decision is a
Anthony Albanese has shared a message about the ongoing effects of the US and Israel war against Iran, warning Australians that the economic ramifications are likely to impact Australia for some time. In a national 7pm televised appearance, the prime minister said that while Australia was not an active participant
Libraries and museums will give Australians expanded access to a broader range of creative, historical, and educational works through the establishment of the first orphan works scheme. So-called ‘orphan works’ occur when the copyright owner of the material is unknown or cannot be located. Under the new scheme, there is
Reserve Bank of Australia Governor Michele Bullock has moved to put banks and multinational schemes on notice that an era of almost 20 years of financial institutions shamelessly exploiting the complexity of Australia’s electronic consumer payments market is drawing to a close. In an announcement that will leave key stakeholders
Senior Executive Service Band 1 The Department of Home Affairs has promoted Sophie Bazzana to assistant secretary of the national security group. Megan Watson is now assistant secretary for policy and program management at the Department of Foreign Affairs and Trade.
We have a critical opportunity to reduce entrenched disadvantage for all marginalised Australians. This opportunity lies in addressing fragmentation within the integrity industry, which contributes to disaffection and systemic inequity. What do I mean by integrity agencies? These are independent oversight bodies that uphold accountability in ...
The Australian Greens have failed in their bid to convince a parliamentary committee to introduce new laws indefinitely banning certain consulting firms, according to a report by the financial and public administration committee. Greens Senator Barbara Pocok has been campaigning since 2023 for tougher laws that would prevent service providers
New data from Victoria’s state of the public sector has revealed FTE numbers increased by 7.390 overall last year. As of June 2025, the state’s public sector employed the equivalent of 322,266 full-time personnel, with health practitioners and teachers driving the growth. The largest staffing increases were seen among carers
The New South Wales government has lost a pivotal public service workplace dispute over what constitutes a casual employee, following a landmark ruling in the state’s Industrial Relations Commission that overturned an employer’s self-definition of ‘casual work’. It’s a decision that is likely to reverberate across the NSW Public Service
Foreign Minister Penny Wong has appointed leaders to Australia’s diplomatic missions in Ho Chi Minh, Kolkata, and Guangzhou. Kate Wallace will be Australia’s next consul-general in Ho Chi Minh City. Wallace is a senior officer in the Department of Foreign Affairs and Trade (DFAT). Most recently, she served as assistant
Two regulatory organisations have joined forces to develop learning materials to ensure companies learn how to comply with new sustainability reporting rules. The Australian Securities and Investments Commission and the Australian Accounting Standards Board have developed e-learning modules to help companies understand new sustainability reporting ...
There is a common myth that much policy and service design still assumes that citizens would read instructions carefully, weigh options calmly, and complete multi-step processes if it benefits them. The reality is more complicated. Behavioural economics and public administration research suggest that stress, scarcity, cognitive overload, and low trust
Australia Post has walked away from its much-vaunted foray into consumer digital services, telling customers that its Digital iD™ credential and accompanying app will be shuttered on April 30. The move kills off Australia’s first mainstream digital identity credential almost a decade after it was launched. The decision is a
Anthony Albanese has shared a message about the ongoing effects of the US and Israel war against Iran, warning Australians that the economic ramifications are likely to impact Australia for some time. In a national 7pm televised appearance, the prime minister said that while Australia was not an active participant
Libraries and museums will give Australians expanded access to a broader range of creative, historical, and educational works through the establishment of the first orphan works scheme. So-called ‘orphan works’ occur when the copyright owner of the material is unknown or cannot be located. Under the new scheme, there is
Reserve Bank of Australia Governor Michele Bullock has moved to put banks and multinational schemes on notice that an era of almost 20 years of financial institutions shamelessly exploiting the complexity of Australia’s electronic consumer payments market is drawing to a close. In an announcement that will leave key stakeholders
Senior Executive Service Band 1 The Department of Home Affairs has promoted Sophie Bazzana to assistant secretary of the national security group. Megan Watson is now assistant secretary for policy and program management at the Department of Foreign Affairs and Trade.
We have a critical opportunity to reduce entrenched disadvantage for all marginalised Australians. This opportunity lies in addressing fragmentation within the integrity industry, which contributes to disaffection and systemic inequity. What do I mean by integrity agencies? These are independent oversight bodies that uphold accountability in ...
The Australian Greens have failed in their bid to convince a parliamentary committee to introduce new laws indefinitely banning certain consulting firms, according to a report by the financial and public administration committee. Greens Senator Barbara Pocok has been campaigning since 2023 for tougher laws that would prevent service providers
New data from Victoria’s state of the public sector has revealed FTE numbers increased by 7.390 overall last year. As of June 2025, the state’s public sector employed the equivalent of 322,266 full-time personnel, with health practitioners and teachers driving the growth. The largest staffing increases were seen among carers
The New South Wales government has lost a pivotal public service workplace dispute over what constitutes a casual employee, following a landmark ruling in the state’s Industrial Relations Commission that overturned an employer’s self-definition of ‘casual work’. It’s a decision that is likely to reverberate across the NSW Public Service
Foreign Minister Penny Wong has appointed leaders to Australia’s diplomatic missions in Ho Chi Minh, Kolkata, and Guangzhou. Kate Wallace will be Australia’s next consul-general in Ho Chi Minh City. Wallace is a senior officer in the Department of Foreign Affairs and Trade (DFAT). Most recently, she served as assistant
Two regulatory organisations have joined forces to develop learning materials to ensure companies learn how to comply with new sustainability reporting rules. The Australian Securities and Investments Commission and the Australian Accounting Standards Board have developed e-learning modules to help companies understand new sustainability reporting ...
